Reference Publications

Introduction

The following are authorized titles and study references within the Universal Service Management Body of Knowledge (USMBOK) series of publications.  Select the 'More Info' prompt for more information on each publication and to complete a purchase.

Item Price
#E-USMBOKS USMBOK Publications - Base Set (EBOOKS) $380.00
#P-LEXICON USMBOK Lexicon $45.00
#P-PRACTV1 USMBOK Practitioner Guides - Volume 1 $225.00
#P-USM540 Service Incident Management - A Practitioner's Guide $65.00
#P-USM550 Service Problem Management - A Practitioner's Guide $65.00
#P-USM640 Service Configuration Management - A Practitioner's Guide $65.00
#P-USM650 Service Change Management - A Practitioner's Guide $65.00
#P-USMBOK Guide to USMBOK Publication $150.00
#P-USMBOKS USMBOK Publications - Base Set $380.00